RESOLVED - PayScale Team Outage 02.03.20

Incident Report for Payscale

Resolved

Team was unavailable due to a change that was released that required an unanticipated resource upgrade. The issue started at 3:00 pm (EST) and was resolved at 4:49 pm (EST).

Posted Feb 03, 2020 - 13:50 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 03, 2020 - 13:49 PST

Identified

The issue has been identified and a fix is being implemented.

Posted Feb 03, 2020 - 13:32 PST

Update

We have identified the root cause and are working toward a resolution.

Posted Feb 03, 2020 - 13:11 PST

Investigating

Team is experiencing an outage and we are currently investigating.

Posted Feb 03, 2020 - 12:30 PST

This incident affected: Team (Job Collaboration, Pay Cycle Execution).