Resolved -
This incident has been resolved.
Jan 9, 12:00 PST
Update -
Our Engineering is continuing to work on a fix for this issue.
Please submit a case to our support team (via support@payscale.com) for assistance and our team is happy to help.
Jan 8, 16:26 PST
Identified -
Marketpay, Benchmark, and Insight, and payscale.com platforms are currently experiencing an issue impacting the delivery of some automated platform emails to users - including password reset and new user invitation emails.
Our engineering team is investigating and working to resolve with top priority.
If you believe you should have received an email from the Marketpay, Benchmark, Insight, or payscale.com platform and did not, please submit a case to our support team (via support@payscale.com) and our team is happy to assist you.
Jan 8, 10:05 PST